AI and automation
Automate bounded work while keeping human review, traceability and fallback paths where judgment matters.
The problem
Repetitive checking, matching, summarising or routing consumes time, but errors still need accountable review.
This is a fit when
- • The task repeats
- • Examples and review criteria exist
- • Failure can be detected and handled
Call the boundary early
This is not the right engagement when
- Errors cannot be reviewed or corrected
- The desired decision cannot be explained
- The task is rare enough that manual work is safer
What the scope contains
Deliverables
- • Automation opportunity and risk map
- • Evaluation examples and acceptance thresholds
- • Human-review workflow
- • Monitored automation inside the product
Explicit exclusions
- • Unbounded autonomous decisions
- • Guaranteed model accuracy
- • Automation without an accountable fallback
How the work runs
Artifacts before activity.
The method is judged by the decisions and working records it produces, not by a generic phase label.
View the complete methodRisk and opportunity map
Evaluation set
Review prototype
Fallback and monitoring plan
Technology and stack
- • Use rules before models where rules are sufficient
- • Keep provider choices replaceable
- • Measure the workflow outcome, not model novelty
Specific technologies are named only after the operating constraints and approved public stack are verified.
Quality and operation
- • Human review at consequential decisions
- • Traceable inputs and outputs
- • Defined failure and fallback paths
- • Evaluation against representative examples
Integrations
Integrations are scoped against your existing systems, provider requirements and operational controls.
Questions
Questions about ai and automation
Where should a person stay in the loop?
At decisions with meaningful financial, legal, safety or relationship consequences, and wherever confidence or evidence is insufficient.
Do all automations need AI?
No. Deterministic rules are often easier to understand and operate. Models belong where they solve a bounded task better.
Next record
Scope a automation engagement without guessing.
We start by reviewing the process and confirming fit. If the work is clear, the next step is a written scope and quote.